Delivery and collection
Choose a carrier at checkout and see the real price before you pay, or collect from us for free.
Courier delivery
Enter your suburb and postcode at checkout and we fetch live prices from our carriers, based on what is actually in your order. You pick the carrier and service, and the freight is paid with the order. Prices include GST.
How your order is packed
- Small goods travel in cartons.
- Long lengths such as trims, joints and straight edges travel as bundles by road. Express air services usually cannot carry them, so a parcel with a 3m trim in it costs more than one without.
- Large items such as tile saws and large format cutters travel on their own by road.
The weight and packed size are shown on every product page. Many are worked out from the product's own measurements or are typical figures, so treat them as a guide.
What happens next
Once your order is packed we book the courier and email your consignment number. You can follow progress on your order page. Delivery times depend on the carrier and service you choose, and the transit time is shown beside each option at checkout.
Please check your goods when they arrive. Claims for shortages or delivery discrepancies must be made within seven days of delivery.
Free collection
Collect from Lansvale or Silverwater NSW at no charge. Choose I will collect at checkout and wait for us to tell you the order is ready. Please quote your order number.
Lansvale: 150 Hume Hwy, Lansvale NSW 2166. Silverwater: we confirm the address when your order is ready.
Bigger orders
For a whole job or anything unusual, ask for a quote and we will price the goods and freight together.